In these terms and conditions ("the Terms") unless the context otherwise requires, the following words and phrases shall have the following meanings:
"Customer Material" means any information provided by the customer to SAISEI including, but without limitation, your details, sizes, delivery details, requirements or any information provided in the Enquiry or Order;
"Enquiry" means any enquiry made of SAISEI;
"Force Majeure Event" includes any delay or failure to perform our obligations as set out in these Terms where such delay or failure to perform arises from circumstances beyond our reasonable control, including (without limitation) any Act of God, communications failure, death, destruction, fire, flood, strikes, riots, accident, disruption to energy supplies, civil commotion, acts of terrorism or war;
"Order Confirmation" an order confirmation from SAISEI to you confirming receipt of your payment and the acceptance of your order;
"Price" means a price issued by SAISEI to you in response to an Order Confirmation and/or an Enquiry;
"Product" means products available for sale on the Website;
"SAISEI", "us", "we" or “our” means SAISEI EUROPE whose correspondence address is 4 Cullen Close, Darlington, Co Durham. DL1 3PQ. (VAT Number: GB 185 2151 14)
“Normal Business Hours”, Our Normal Business Hours are 9am -5pm Mon - Wed & Fri, 9am - 4pm Thu, 9am - 1pm Sat, Closed Sunday.
"Website" means the website for the sale of the Products at www.saisei-europe.com;
"Writing" includes email, fax, or other comparable means of communication;
"you", "your" or "customer" means the person, firm or company placing an order for Products with SAISEI.